Cancellation Policy

The following terms and conditions relate to purchases made through Acuity Scheduling.   By using our website and making online purchases you agree to all terms and conditions.

  • ALL  Appointment/Class purchases are non-refundable and non-transferable once rendered.
  • Appointment/Class packages are good at Wee Sally Therapeutic Massage clinic in Bathgate and cannot be used at any other Massage clinic.
  • Wee Sally Therapeutic Massage reserves the right to cancel or change customers appointments, however notice to customer will be given
  • All transactions are processed in Pounds Sterling(GBP).
  • In the event of a "No Show" you WILL be charged the full cost of your appointment
  • To avoid any "No Show" fees please contact us within 24 hours of your appointment to avoid being charged

Refund Policy

Once services are rendered. All sales are final. No refunds or exchanges will be given for services.
Appointments booked then cancelled greater than 24 hours to start time of appointment will be given a refund of their deposit.
Appointments booked then cancelled with less than 24 hours notice will lose their deposit.
"No Show" appointments will be charged for the full service.

Customer Inappropriate Conduct

Under no circumstance will Wee Sally Therapeutic Massage accept Inappropriate conduct during your Massage Session. If the therapist finds you are in violation you will be asked to leave immediately and forfeit your remaining time of your appointment.

Terms & Conditions changes 

Wee Sally Therapeutic Massage also reserves the right to alter the terms and conditions and prices at our discretion. If we make any significant change to this policy, we will provide notice of the changes on this website, and published at the clinic.

Whom do I contact with questions? 

If you have any questions or comments about these Terms and Conditions, please call us at 01506 238366 or write to us at: 

Wee Sally Therapeutic Massage
48H North Bridge St
EH48 4PP

or Email:

Please remember to include your postal address, email address and phone number with your correspondence.